Purpose:
This course is designed to develop the professional skills you need to facilitate effective group interaction and learning. By the end of the course you will have an increased understanding of audience expectations and behaviour in the training environment. You will learn how to speak the “three languages of interaction” designed to bring out the best in people, as well as comprehend how groups learn. The best ways to introduce knowledge and to tailor for individual needs will be addressed in depth. Overall, this session will help you clarify, manage and maintain effective communication in your training relationships with your clients.
© Voice Business 2024